Project Summary

Saving lives through Connections

The Digital Health and Care Innovation Centre (DHI) joined the Digital Lifelines programme in March 2022 with the aim to work with delivery partners, organisations delivering services, and people who use drugs, to collaboratively produce a future vision for digitally enabled services to better support people who use drugs. DHI’s role in the programme was to analyse and synthesise activities and findings from the Discover phase; support the Define phase through mapping current services; and to collaboratively identify and develop opportunities for future digitally enabled services. A participatory design approach was employed to understand experiences of people who use drugs (focusing on those with multiple, complex and enduring needs) and professionals who support and care for them; and identify opportunities for co-designing digital solutions and services to reduce risk of harm and support people to live well.